Refund policy

30-Day Return Window

 

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

Eligibility and Condition

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with original tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

How to Start a Return

 

To start a return, please contact us immediately at support@anades.com.

If your return is accepted, we’ll send you specific instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

Return Shipping Costs

 

The customer is responsible for return shipping costs for returns due to buyer's remorse (e.g., wrong size, wrong fit, change of mind).

• Exception: If the item is defective, damaged, or you received the wrong item, Anades will cover the return shipping cost and provide a prepaid label.

 

Exchanges

 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Exceptions / Non-Returnable Items

 

Unfortunately, we cannot accept returns on gift cards." 

 

Refunds

 

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days of approval.