Contact Us
Email: support@anades.com
Phone number: (844) 688-5252
Operating Hours: Mon - Sun | 09:00 - 18:00
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This policy applies to all orders placed on our website for delivery within the United States.
All orders are subject to product availability and credit verification. If an item is out of stock after your order is placed, we will notify you immediately and issue a full refund using the original method of payment.
The total delivery timeframe is the sum of the Processing Time (handling/fulfillment) and the Shipping Transit Time (carrier delivery).
Processing Time (Handling): 1 to 2 Business Days
The following options are available for all orders:
| Service Level | Carriers Used | Estimated Transit Time (After Processing) | Estimated Total Delivery Time (1-2 Day Processing) |
| Standard | USPS Ground Advantage, UPS Ground, UPS Standard | 2 to 5 Business Days | 3 - 7 Business Days |
| Expedited | USPS Priority Mail | 1 to 3 Business Days | 2 - 5 Business Days |
| Express | UPS Next Day Air | 1 Business Day | 2 - 3 Business Days |
Shipping charges are dynamically calculated at checkout based on the total weight and dimensions of the items in your order, your delivery address, and the service level you select.
The final, precise cost for all available options will be displayed during the checkout process before payment is confirmed.
We offer free Standard Shipping for all orders over $100 within the contiguous United States.
You will receive a Shipment Confirmation email with your tracking number(s) once your order has shipped. The tracking number will typically be active within 24 hours of the shipment email.
Anades is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.